Your Citizenship Appointment and Interview: What Happens and How to Prepare
What happens at your Australian citizenship appointment and interview, what to bring, and how to prepare so the day runs smoothly.
After you apply for citizenship, you will usually be invited to a citizenship appointment. For many people this is the most nerve-racking part of the process. Knowing what to expect makes it far less stressful. Here is a general overview of what usually happens.
The Appointment Letter
Your invitation will tell you the date, time and location of your appointment, and which documents to bring. Read it carefully. If you genuinely cannot attend, contact the Department as soon as possible using the details in the letter — missing an appointment without notice can cause serious delays.
Identity Check
The first part of the appointment is an identity check. An officer will compare your original documents with the copies you uploaded, confirm your personal details, and may take your photograph. Bring every original document listed in your letter, including passports, birth certificate and name change documents.
The Interview
The officer may ask you some questions about your application. This is usually a short, straightforward conversation, not an interrogation. Questions may cover things like:
- Your personal details, address and family
- Your travel history and time spent in Australia
- Any changes in your circumstances since you applied
- Your intention to live in or maintain a close link with Australia
Answer honestly and simply. If you do not understand a question, it is perfectly fine to politely ask the officer to repeat it. The interview is also part of how the Department confirms you have a basic knowledge of English.
The Citizenship Test
If you are required to sit the test, you will usually do it at the same appointment. The test is computer-based, in English, and has 20 multiple-choice questions drawn from the official booklet Australian Citizenship: Our Common Bond. You have 45 minutes, you need 75% to pass, and you must answer all five Australian values questions correctly.
If You Are Not Required to Sit the Test
Applicants who are not required to sit the test — for example, some older applicants — may still attend an interview so the officer can confirm identity and other details.
How to Prepare
The Week Before
- Re-read your application so your answers match what you submitted
- Check that your originals are all in one folder
- Plan your route and allow extra time for travel and parking
- Take a couple of full mock tests to check your readiness
On the Day
- Arrive early and bring your appointment letter
- Dress neatly and comfortably
- Turn off your phone before the test
- Stay calm and read every question carefully
Common Questions
Can I bring an interpreter?
The test itself is in English. For other parts of the process, check your appointment letter or the Department's website for the current arrangements.
Will I get my result straight away?
You are usually told your test result on the day. The decision on your overall application comes later.
Walk In Prepared
The more familiar the questions feel, the calmer you will be. CitiZen AU offers full 20-question mock tests, category practice, and quick "Surprise Me" quizzes — with explanations in English and Vietnamese — so you can walk into your appointment feeling ready.